Linux Support
A successful Linux deployment is directly related to having Good and Reliable Linux Support & Maintenance service provider.
We understand your business is always at critical. If it runs on Linux, it must be properly supported by certified engineers who guarantees to solve problem. The response time must be quick, covering 24x7 and 365 days. And most importantly, it must be affordable and fairly priced.
We give you web based administration interface so that you can easily manage the system. We often write scripts to automate routine management tasks and improve system stability.
It is an insurance plan for you to have us supporting you whenever needed.
We also work with strategic partners to package our services as part of a complete solution.
The support scope primarily covers the "system" that we deployed, such as Email System, Web System, Database System, Cluster System, and so on. The job is to repair, restore, tuning, troubleshooting, and fixing the system as long as it continues to operate. The work does not cover source code debugging and wiring patch code for the bundled software that come with the Linux distribution because this job is usually provided by the Linux distribution company via subscription basis such as Red Hat and Novell.
Without proper software subscription, you will not be alerted on the latest software updates applicable to your servers. Those updates may contain security updates that need to be applied urgently. We provide other options to update your servers such as manual compilation from source code on case-by-case basis. Do contact us for in-depth discussion.